Please watch this video for a better understanding of the Covid-19 Coronavirus and the rationale behind the UK's response:
At this very difficult time for the country, the NHS is under great strain and we need to use our resources in the safest and most efficient way to be able to deal with this national emergency and so we ask for your help to make the best use of the surgery:
We will update your further as the situation changes at the surgery.
Patients of Riverside Surgery can now see an NHS GP by video using LIVI.
Get medical advice, prescriptions and referrals on the same day – even at weekends. LIVI offers appointments between 7am - 10pm Monday to Friday and 8am - 4pm on weekends.
The service is provided free on the NHS.
You can download the LIVI app to your mobile phone or tablet. Or visit the LIVI website for more information.
LIVI GPs are all GMC-registered NHS GPs, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.
Note: You will need to have appropriate record sharing consents in place before seeing a LIVI GP. Please email us at firstname.lastname@example.org so that we can check this for you.
Car parking at the surgery is extremely limited so it is advisable for patients to use a nearby car park.
Should you decide to park at the surgery you MUST allow plenty of time to find a space as those arriving late for an appointment will NOT be seen.
Thank you for your co-operation.
The NHS has introduced the Electronic Prescription Service which gives you the option to ‘nominate’ the place you choose to get your medication from so that they can receive your prescriptions electronically. This could save you a trip to your GP practice just to collect a prescription form - particularly if you have regular prescriptions.
To register for this service, visit the pharmacy you wish to nominate to receive your e-prescriptions. Alternatively, come to the surgery and pick-up a consent form to take to your nominated pharmacy.