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Patient Participation Group
We are looking to recruit patients to our participation group to be involved in decisions about the range and quality of services provided by the surgery
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Out of Hours cover and health adviceOut of Hours Cover & Advice

Please note that Riverside Surgery is closed from 6.30 pm until 8.00 am the following day and closed on weekends.

Please call NHS 111, who now provide the Out of Hours Service during this time period, by dialling 111. You will speak to a specially trained call handler who will ask you various questions i.e. your name, address, registered GP, a contact telephone number and the reason for your call. It is useful to have a pen and paper handy to make notes regarding the information you will be given. 

The 111 service will assess your symptoms and if required refer you to the local on call duty doctor. The duty doctor will be on call for several surgeries and you will usually be asked to attend an emergency clinic so that the doctor can examine you.

In cases of a medical emergency dial 999.

For general medical advice you can still call NHS Direct on 0845 46 47 or visit their website www.nhsdirect.nhs.uk. Over the next few months the NHS Direct service will be phased out so that NHS 111 also acts as the general medical advice service as well as the out-of-hours service.

See more advice on seeking the right treatment

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